Returns & Exchanges
At mialma, we want you to love every purchase, which is why we offer a 30-day window for hassle-free returns on all eligible items. Ensure your products are in their original, unused condition with all packaging intact to receive a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original boxes and include the printed return authorization slip inside the package.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing